Why AI voice agents inherit, then compound, PCI DSS cardholder data exposure, and how to solve it *By William Placke, CIPP-US, JD, Diploma EU Law, HBS Certificate in Data Privacy and Data Security, Co-Founder and President of Americas, SecurePII* *This post…
Why manual call recording controls no longer satisfy PCI DSS 4.0.1 in AI-enabled voice environments *By William Placke, CIPP-US, JD, Diploma EU Law, HBS Certificate in Data Privacy and Data Security, Co-Founder and President of Americas, SecurePII* *This summarizes a full…
The only PCI solution on AppFoundry deployed in under a minute without telephony changes or capital expenditure. Bangkok, Thailand, June 2026 — SecurePII’s SecureCall is now globally available on Genesys AppFoundry. The listing carries Level 1 Global PCI-DSS attestation and…
Most MOTO PCI projects are delayed by one early design decision, whether to control card data once it enters the contact centre, or prevent it from entering the environment at all. That choice determines whether the project becomes a complex…
A platypus is a mammal that lays eggs, has a duck bill and webbed feet but is not a bird, and produces venom without being a reptile. It is genuinely anomalous. It should not exist, but it does. When cardholder…
Artificial intelligence is rapidly becoming part of everyday enterprise operations, from customer experience analytics to automation and decision support. But as organizations adopt AI tools, many are discovering an important challenge: using real world data that contains credit card details…
BroadSource has officially launched SecurePII, a cutting-edge real-time redaction platform designed to protect Personally Identifiable Information (PII) in telecommunications networks. In a special Cloud Communications Alliance (CCA) podcast, Haydn Faltyn, BroadSource CEO, Bill Placke, BroadSource President, Americas, joined Doug Green to discuss the technology, its market impact, and why…