Tag AI

Human Agents to AI Agents

Why AI voice agents inherit, then compound, PCI DSS cardholder data exposure, and how to solve it *By William Placke, CIPP-US, JD, Diploma EU Law, HBS Certificate in Data Privacy and Data Security, Co-Founder and President of Americas, SecurePII* *This post…

Pause-Resume Is Dead in the Age of AI

Why manual call recording controls no longer satisfy PCI DSS 4.0.1 in AI-enabled voice environments *By William Placke, CIPP-US, JD, Diploma EU Law, HBS Certificate in Data Privacy and Data Security, Co-Founder and President of Americas, SecurePII* *This summarizes a full…

The Hidden Scope: Why Manual Credit Card Entry Over the PhoneBrings the Entire Merchant Digital and Physical Environment IntoPCI-DSS 4.0 Scope — And How New Cloud Technology Solves It.

Executive Summary Telephone based payments remain one of the most widely used yet least understood areas of PCI DSS compliance. Spoken credit card transactions, often referred to as keyed entry, manual card entry, or card not present (MOTO) transactions, introduce…

SecureCall Launches on Cisco SolutionsPlus

SecurePII, a cloud-native security compliance platform that makes payments and personal data collection over the Webex Collaboration networks secure and compliant, today announced that its patented SecureCall solution has been onboarded to Cisco SolutionsPlus, Cisco’s global program that enables customers…